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Security

Your buyers' information stays yours.

Driver's licenses, addresses, contracts and payments deserve more than a shared password. Here's what keeps them in the right hands.

A dealer confirming it's them with a passkey before changing a sign-in setting, a salesperson's permission to take payments being switched off, and each change appearing in the activity log.

Built in

Protection that's part of the product.

  • Permissions for every person

    Decide who can see customers, take payments, run reports or change settings — one person at a time.

  • Every change on the record

    The activity log shows who changed what, on which record, and when.

  • Passkeys and sign-in codes

    Sign in with a passkey, or add a second step with a code by text, WhatsApp or email.

  • Confirm it's you before sign-in changes

    Changing a password, a passkey or a second step asks the person to prove it's them again — even when they're already signed in.

  • Every signed-in device

    See where your account is signed in, and sign out of every other device at once.

  • We verify who's calling

    Before our team changes your account over the phone, the caller reads back a one-time code we send to a contact already on the account.

  • Card numbers handled by Stripe

    Buyers type their card details into Stripe's secure payment form. Card numbers never reach our servers.

  • Encrypted where it counts

    Every connection to My Dealer Jacket is encrypted, and Social Security numbers on credit applications are encrypted before they're stored.

Partners

Built on companies you already trust.

The parts of a deal that need a specialist go through one.

  • E-signatures

    DocuSign

    Contracts and deal documents sent for signature, and returned signed to the deal.

  • Payments

    Stripe

    Card and bank payments, payouts to your bank account, and the card reader on your counter.

  • Vehicle history

    ClearVIN

    Vehicle history reports ordered from inside the deal.

  • Florida temp tags

    FLHSMV

    My Dealer Jacket is an authorized electronic temporary registration provider, filing temp tags and plate transfers with the state.

Security questions

What happens when someone leaves the dealership?

Turn their access off, and sign them out of every device they're on. What they did stays on the activity log — you can still see who changed what, and when.

Do you store my buyers' card numbers?

No. Buyers type their card details straight into Stripe's payment form, and the numbers never reach our servers.

Someone called saying they were from support. How do I know it is really you?

Before we change anything on your account over the phone, we send a one-time code to a contact already on the account and ask the caller to read it back. Nobody who cannot do that gets anything changed.

Do we have to use passwords?

No. You can sign in with a passkey, or with a code sent by text, WhatsApp or email. If you do keep a password, you can add a second step to it.

What if somebody loses their phone?

Sign in from another device, look at everywhere the account is signed in, and sign out of every other device at once.

Questions about how we handle your data?

Email support@mydealerjacket.com and we'll answer them directly.